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Improving Service to your Customers with TruETA

Original webinar date: August 7th, 2019.

Late deliveries and trip delays don’t just affect your driver or the customer receiving the order. Missing your ETA creates a ripple effect of frustration through every stop on the route. Help your drivers avoid unnecessary delays and improve your level of service with TruETA from Trimble.

In this webinar, we'll discuss how TruETA allows dispatchers to react instantly to at-risk loads, alleviating the problem before a load is late. We'll show you how traffic, weather, and HOS data is combined to send your customers fast and accurate updates on ETAs.

We'll also review TruETA Pre-planning, which shows planners whether a driver can complete a load within their hours of service, or if adjustments have to be made. Discover how our algorithm can take over the math so you can focus on managing exceptions.

During our webinar, you'll learn how to:

Improve service levels in your organization

Properly manage drivers' Hours of Service with tight delivery

Send your customers faster, more accurate updates on ETAs

Who Should Watch:

Planners, dispatchers, operations managers, and IT managers using TMW.Suite.

About the Presenters:

Dan Carl, Product Manager | Trimble Transportation
Dan Carl is a Product Manager at the Enterprise division of Trimble Transportation. He has worked at Trimble for 4 years. Dan is responsible for managing the product roadmap of .NET Back Office, TruETA, and TMS Integrations.